Privacy Policy — Watson Metal Company

Effective Date: February, 2026

Watson Metal Company (“Watson Metal Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (the “Site”), request information, or contact us through the Site.

1) Information We Collect

Name

Phone

Email address

A) Information You Provide Voluntarily

When you fill out a form, request a quote, contact us, or otherwise communicate with us, you may provide:

Name, company name, job title

Email address, phone number, and mailing address

Project details and service needs (Commercial HVAC, Industrial Sheet Metal, Manufacturing)

Messages and any other information you choose to share

Plans, drawings, specifications, photos, and other files you upload (if applicable)

B) Information Collected Automatically

When you use the Site, we may automatically collect certain information, including:

IP address and approximate location (e.g., city/state)

Device type, browser type, operating system

Pages visited, time spent, referring/exit pages

General interaction data (e.g., clicks, scrolls, form activity)

This information is collected using cookies and similar tracking technologies, including tools we run through Google Tag Manager (see Sections 5–6).

2) How We Use Information

We use the information we collect to:

Respond to inquiries and provide requested information

Prepare estimates/quotes and evaluate project needs

Communicate about scheduling, site visits, and project coordination

Operate, maintain, and improve the Site and our services

Monitor and enhance Site security and prevent fraud or misuse

Comply with legal obligations and enforce applicable terms

3) How We Share Information

We do not sell your personal information.

We may share information only as needed in the following circumstances:

Service providers: With vendors that help us operate our Site and communications (e.g., hosting, analytics, form processing, customer communication tools). They may only use information to provide services to us.

Legal and compliance: If required by law, court order, subpoena, or to protect rights, safety, and property.

Business transfers: If involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

4) Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, including business operations, recordkeeping, legal compliance, and dispute resolution.

5) Cookies and Google Tag Manager

We use cookies and similar technologies to help the Site function and to understand how visitors use the Site. We manage certain website tags and tracking scripts using Google Tag Manager. Tag Manager itself does not necessarily collect personal information, but it may deploy tags that do (for example, Google Analytics).

You can control cookies through your browser settings and may be able to delete or block cookies. If you disable cookies, some Site features may not work properly.

6) Google Analytics

We use Google Analytics to understand and improve Site performance. Google Analytics may collect information such as:

Pages you visit and how long you stay

Referring websites

Basic device and browser information

Approximate location (city/state)

Google Analytics uses cookies and similar technologies to generate reports about Site usage. The information collected is typically processed by Google in accordance with Google’s own policies.

7) Text Messaging and SMS Communications (Textedly)

If you provide your phone number, you may receive text messages from Watson Metal Company for purposes such as responding to inquiries, scheduling, and project-related communication. We use Textedly as a service provider to send and manage SMS communications.

Message and data rates may apply.

Opt-out: You can opt out of receiving SMS messages at any time by replying STOP.

Help: You can request help by replying HELP (where supported).

Consent: Submitting your phone number through the Site or otherwise to Watson Metal Company may be treated as consent to receive messages related to your request and business relationship. (If you want marketing texts, we recommend using a separate explicit checkbox/consent language.)

Textedly may process your phone number, message content, and related metadata (e.g., delivery status) to provide messaging services. Your use of SMS is also subject to Textedly’s policies.

8) Email and Phone Communications

If you submit your contact information, we may contact you by phone or email regarding your inquiry, estimates, scheduling, and project coordination.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

10) Children’s Privacy

Our Site and services are intended for commercial audiences and are not directed to children under 13. We do not knowingly collect personal information from children.

11) Your Choices and Rights

You may request that we:

Provide access to certain information we maintain about you

Correct inaccurate information

Delete certain information, subject to legal and recordkeeping requirements

You may also:

Adjust cookie settings in your browser

Opt out of SMS at any time by replying STOP

Opt out of marketing emails (if applicable) using the unsubscribe link

To make a request, contact us using the information below.

12) External Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of those sites before providing information.

13) Changes to This Privacy Policy

We may update this Privacy Policy periodically. The Effective Date above indicates the most recent revision. Continued use of the Site after changes become effective constitutes acceptance of the updated Policy.

14) Contact Us

Questions or requests regarding this Privacy Policy can be sent to:

Watson Metal Company

1250 N Center Point Rd

Hiawatha, IA 52233

319-205-6660
[email protected]